Performance Plus Global Logistics

Performance Plus Global Logistics is a provider of transportation, warehousing and distribution services. The mission of Performance Plus is to exceed customer expectations by providing "Best in Class” custom solutions for customer products and value-added services with a personal touch.

Our vision is to establish long-term collaborative relationships providing mutual growth and benefits to exceed our partner's goals with our shipping logistics services.

As a team, we provide each customer with a dedicated professional with experience in performance and transportation to manage their logistics needs with the highest-quality service at unbelievably competitive prices.

Apr 06, 2018
LOGISTICS CUSTOMER SERVICE COORDINATOR JOB DESCRIPTION This position will focus on small-to-medium sized businesses. We offer solutions for transportation and logistics services streamlining processes and maximizing efficiencies. · Act as a customer liaison and establish relationships with exemplary customer service skills · Coordinate, quote and track shipments · Efficiently and effectively handle customer phone calls · Identify solutions for customer matters resulting in customer satisfaction · Able to effectively and promptly respond to heavy email volume simultaneously · Ability to independently answer questions or inquiries regarding shipments and assist in resolving problems · Ability to prioritize and reprioritize day with team obligations at any time · Must be capable of navigating through computer systems and applications to maintain, update and retrieve information JOB REQUIREMENTS · Associates or Bachelor’s degree recommended with concentration in Business or equivalent · Must be relationship driven and have a 100% team mindset · Demonstrate excellent interpersonal skills and the ability to work effectively with all levels of the organization, as well as current and potential customers in the marketplace · Demonstrate excellent verbal and written communication skills and must exhibit a high degree of professionalism · Must be resilient and able to prioritize, multi-task and work independently with minimal supervision · Ability to take initiative and work independently with a team-oriented mindset · Demonstrate accuracy, thoroughness, effectiveness and efficiency in carrying out new assignments · Able to consistently meet the Company’s expectations of attendance, punctuality and stay on task · Ability to foresee opportunity and pursue new initiatives · Proficient at using computer systems and applications (MS Word, Office, Excel, and other IT applications as trained/required PERFORMANCE PLUS BENEFITS · Continuous on-the-job training with leadership accessibility · Paid time off as well as major holidays · Medical, Dental and Vision Insurance · 401(k) COMPANY OVERVIEW Performance Plus Global Logistics is a non-asset based provider of transportation, warehousing and distribution services with 35+ years of experience. At this time, we have a full-time position available at our St. Charles location for an experienced Customer Service Coordinator.
Performance Plus Global Logistics Saint Charles,US