A family owned company is looking for a stellar Dispatcher to join our team. Along with our stellar benefits package, we have a great company culture and an experienced staff to support you.
We're looking for reliable Dispatcher to help create & manage trucking routes that keep costs down but meet customer scheduling needs. The Dispatcher will be in continual communication with the truck drivers to support their route completion. The Dispatcher needs to communicate changes to the applicable team member and update the scheduling system appropriately.
Dispatcher responsibilities and duties
Maintain contact with drivers and freight team throughout the day, promoting team collaboration
Control all aspects of driver paperwork, ensuring attention to detail
Sustain communication with drivers throughout the day to modify daily routes to accommodate the needs of customers
Act as a communication liaison to answer incoming phone calls from drivers on the road and deliver messages to the freight team and escalate to management (as applicable)
Cultivate strong relationships with drivers and customers to reduce the stress that comes with last minute schedule changes
Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries
Dispatcher qualifications and skills
High school diploma/GED required
Consistent schedule in the office
Strong written and oral communication skills
Ability to work in a team environment in high pressure situations