Sales Manager – St. Louis, MO Main Street Renewal is a private company focused on buying, renovating, and leasing across the country. We are very passionate about what we do. We care for each other, our partners, and our customers, fostering a culture of transparency, trust, and empowerment. We are determined to work smarter, utilizing great tools and technology to create an excellent experience for our residents. We are also driven to work harder and do what it takes to create exceptional outcomes. Our goal is to provide our residents a great house, easy lease experience, and attentive service so they can create a home they love.
A day in the life of a Sales Manager The Sales Manager is responsible for providing leadership, direction and oversight in the day-to-day operations in the Leasing Department of a Main Street Renewal branch office by ensuring all marketing, screening and leasing processes are completed timely (meeting weekly Service Level Agreements) and in compliance with all local, state and federal laws, as well as all company policies and procedures. This is a full-time position, with typical days of work are Monday through Friday. Occasional evening and weekend work may be required as job duties demand. This position will report to the Area Manager.
Monitor and convey weekly Service Level Agreements for branch leasing team and assure each goal is met by management of applicants, leads and prospects reporting; as well as monitoring leasing agents sales tactics and efficiency
Ensure all Leasing Department employees are knowledgeable of and in compliance with company procedures, referred to as Branch Best Practices (which includes all local, state and federal laws), by sufficiently training all staff and by the use of corporate reporting and audits
Oversee property marketing quality and ensure all homes are being held to company standards and are move-in ready by managing the Leasing Field Agents and utilizing company checklists for property (leasing) certification and marketing photos; as well as, scheduling all move-in inspections and monitoring that all work orders and repairs are completed prior to resident occupancy
Assist direct reports with any escalated issues by researching, problem solving and utilizing customer service skills
Responsible for providing Corporate extensive information, including recommendations for rental comps and target rent, on all aged marketed properties by performing weekly property walks; gathering applicant and prospect data both from reports and discussions with Leasing Agents; and researching through online syndication websites
Responsible for Leasing Department employee training, disciplinary actions, and performance reviews while promoting a positive work environment
Create move-out calculations and assess damages by utilizing pictures and inspections from the branch Construction team
Promote resident retention by assisting with the renewal program, including: providing feedback to Corporate recommendations, communicating and following-up with current residents, and ensuring proper execution of new renewal leases
What's in it for you?
Collaborative team environment and the tools needed to be successful in your job
Exceptional onboarding experience (we want you to succeed in your new role)
Medical, Dental, and Vision (Pick the plan that works best for you and the family)
401K with employer match (We just keep on giving)
Employee referral program (Get paid for referring your friends)
Casual dress code environment (Enough Said)
What you’ll need to have
Must have a current and valid driver's license
Management experience within the leasing field with a minimum of three direct reports
Possesses excellent communication and people skills
Ability to create, maintain and convey data of applicant, prospect and leasing reports to staff, as well as effectively communicate reporting to Regional Property Managers
Proficient with Microsoft Office, including Outlook, Excel and Word; as well as prospect and resident management systems
Must be able to multi-task in a fast-paced work environment
Just a few other things you should know
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Travel to our properties around the metro area will be required.
At Main Street Renewal, we believe that our teammates are the foundation of our success. Come join our MSR family where we work smarter, work harder, and are passionate about what we do!