Precision Locating is hiring for a dispatcher position. We are a family owned and operated business servicing Arizona since 2004. We are an underground leak locating company.
The job entails answering phones, scheduling customers, and dispatching calls to the technicians out in the field, and other misc tasks. This will be a full time position, M-F from 7:30am-4pm from a busy home office.
Answer incoming calls and provide fast and friendly customer service
Communicate with technicians via email, text message and phone
Answer incoming calls, emails, and text messages
Maintain online dispatch schedules making sure that all calls are scheduled appropriately
Make outbound calls to schedule, confirm appointments, call ahead to jobs
Manage customer concerns and work to resolve them efficiently and effectively
Paperwork filing and other misc tasks
High school diploma or equivalent
Must be able to pass background check and drug test
Dispatching experience preferred
Excellent customer service skills
Strong communication/Organizational/and Problem solving skills