Jan 13, 2019

dispatcher

  • Precision Locating
  • Mesa, AZ 85208

Job Overview

Precision Locating is hiring for a dispatcher position. We are a family owned and operated business servicing Arizona since 2004. We are an underground leak locating company.

The job entails answering phones, scheduling customers, and dispatching calls to the technicians out in the field, and other misc tasks. This will be a full time position, M-F from 7:30am-4pm from a busy home office.

Job Responsibilities:

  • Answer incoming calls and provide fast and friendly customer service
  • Communicate with technicians via email, text message and phone
  • Answer incoming calls, emails, and text messages
  • Maintain online dispatch schedules making sure that all calls are scheduled appropriately
  • Make outbound calls to schedule, confirm appointments, call ahead to jobs
  • Manage customer concerns and work to resolve them efficiently and effectively
  • Paperwork filing and other misc tasks

Job Requirements:

  • High school diploma or equivalent
  • Must be able to pass background check and drug test
  • Dispatching experience preferred
  • Excellent customer service skills
  • Strong communication/Organizational/and Problem solving skills
  • Able to multitask in a fast-paced environment
  • Must have computer skills
  • Knowledge of the city and surrounding areas

Job Type: Full-time

Experience:

  • Answering Phones: 1 year (Preferred)
  • Dispatching: 1 year (Preferred)

Apply Now