Under the direction of the General Manager, the Warehouse Operations Supervisor is responsible for the efficient day-to-day operation of the warehouse with particular emphasis on the management of the warehouse personnel and the implementation of warehouse action plans. The tracking and recording of equipment hours, assurance that equipment maintenance schedules are followed and employee meetings are conducted.
Essential Duties & Responsibilities:
Provides direct supervision to warehouse personnel.
Ensures the safe, clean and efficient operation of the warehouse to meet service standards.
Assists in developing a program to train and motivate personnel for increased effectiveness.
Develops and implements shipping and receiving work schedules and assignments to assure effective and efficient operations.
Makes recommendations to the Operations Manager on programs to improve warehouse operations.
Directs the operations of the warehouse personnel to achieve prescribed objectives.
Develops and maintains a productive staff by creating programs for hiring, training and professional development.
Matches the skill and background of personnel to work required.
Implement an appropriate performance evaluation system for recommending promotions, wage increases and termination.
Develops and implements daily plan for allocating equipment to jobs.
Ensures that equipment is utilized in the most efficient manner.
Coordinate the maintenance of equipment with Operations Manager.
Maintains a professional and courteous relationship with customers and ensure that all personnel do the same.
Supervises all inbound and outbound shipments to ensure they are correct and carried out in a timely fashion.
At least 3-5 years of supervisory experience in a warehouse or distribution environment
Bilingual a plus
Computer applications using MS office
Computer applications experience using T-Logic or warehouse operating system desired
Working knowledge of warehouse / mechanical equipment
Working knowledge of OSHA, DOT, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessary
Excellent supervisory skills
Excellent customer service skills
Excellent analytical and mathematical skills
Must be able to work in varying facility conditions.
Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
NFI is a fully integrated third-party supply chain solutions provider. Serving customers around the world, across a variety of industries, NFI is dedicated to providing customized, engineered solutions that propel a business to succeed. NFI’s business lines include dedicated transportation, warehousing, intermodal, brokerage, transportation management, global, and real estate services.
Privately held by the Brown family since its inception in 1932, NFI generates more than $1.2 billion in annual revenue and employs more than 8,100 associates. NFI operates over 31 million square feet of warehouse and distribution space, and its company-owned fleet consists of over 2,200 tractors and 8,200 trailers.