The preferred candidate will have at minimum 3 years of experience as a truck dispatcher. In addition, exceptional interpersonal skills and the ability to interact with all levels of management are necessary. This person must be energetic and be able to think outside the box ensuring timely service to our customers. The candidate should be able to find solutions to sometimes difficult situations and be able to adapt to an ever-changing dispatch plan.
Education Requirements: The qualified candidate SHOULD have a college degree.
The Senior Trucking Operations Dispatcher will manage day to day trucking operations. Key requirements will include:
Assist driver via telephone with route changes and deliver schedules
Ensure proper use of resources from all Carriers dispatched
Maintain & update dispatch software from a user perspective to include administration
Cost control awareness; ensure productivity among drivers, report opportunities for improvement.
Emergency response & incident documentation of delivery issues.
Ensure employees transmit customer billing information accurately and on time
Work around Supply interruptions to minimize impact to customer
Use of GPS system to track deliveries and drivers
Provide regular checks and updates on truck maintenance schedules
Asist General Manager and Leadership Team with any other activities