**Candidates must have open availability 6 days of the week including weekdays and weekends. Must be able to travel between Jupiter (exit 116) to Ft Pierce (exit 152)
*Pay Rate: $9.63 per hour.
This is a Full-Time position. After a 90 day probationary period, employees will be eligible to enroll in Medical/Dental/Vision/401K benefits, and they will begin to accrue sick and vacation time based on hours worked.
This position is responsible for accurately classifying vehicles, collecting tolls and providing change to motorists traveling through a toll lane.
Requirements of position:
The employee must be available for all 3 shifts 6 days per week. Employee availability cannot be altered after hire for any reason. The one day off or not on-call will be scheduled Monday-Thursday and could be adjusted as needed.
Employee will be required to travel between the Jupiter and Lantana plazas on the Florida Turnpike.
Employee will be required to accept every shift offered regardless of lead time provided the ESC has less than 40 hours in that particular week.
ESC employees may be required to travel outside of their normal work area and may be compensated for mileage if appropriate.
ESC employees will be considered FT with benefits.
The ESC will be managed to a strict policy of shift refusals
Employee cannot refuse more than (3) shifts in a rolling 30 day period or the employee will lose their position as an ESC and will forfeit the $1.00 per hour premium.
If an employee loses their position as an ESC, he/she will revert back to a floater position which is considered part time, benefits will be lost.
Employee will be guaranteed 32 hours pay per week regardless of hours worked, not to exceed 40 hours.
Employee has the right to decline shifts after 40 hours of work per week without consequence. However, cannot decline more than (3) shifts during a 30 day period.
Individuals in this program will be the first choice for overtime if required.
The ESC employee will receive a premium rate of $1.00 over and above the employee current rate of pay which cannot exceed 25% of the TC current base rate.
Employee must return phone calls for shifts requirements within one hour of the initial call to the employee.
ESCs are responsible for alerting Faneuil with any change to contact information immediately.
ESCs must keep an active phone available so they can be contacted at all times.
ESCs must be willing to take calls 24hrs per day, 7 days per week.
It will be the employee’s responsibility to keep in touch with the service center hourly if the employee is not in possession of a phone.
Proficiently operate the Department’s toll collection equipment according to procedure.
Accurately classify vehicles and collect proper toll amounts from motorists traveling through a toll lane.
Accurately make change for various U.S. bill denominations in a timely manner, issue receipts to motorist and write insufficient fund slips.
Accurately complete operational reports reflecting toll lane activity. At end of the shift, balance cash and prepare accurate cash deposits on monies collected and tickets received.
High school diploma or GED.
Successfully pass English, math and cash calculation tests.
Required to possess and maintain a current/valid driver’s license.
Availability to work weekend hours based on business needs.
Ability to handle high traffic volume quickly and efficiently.
Ability to safely walk across toll lanes and climb/descend stairs while carrying up to 30 pounds.
Ability to walk long distances.
Ability to determine vehicle classification by visual inspection.
Ability to handle money and make change.
Ability to determine correct tolls based on a numerical table provided.
Ability to deal with the public in a tactful and courteous manner.
Ability to communicate effectively in English both verbally and in writing.
Ability to express ideas and concepts clearly.
Interpersonal communication skills.
Cash handling experience on a computerized system.
Final candidates for this position will need to successfully complete drug screening and a background investigation, which may include a criminal and credit check along with DMV.