Apr 16, 2019

Store Driver Dispatcher

  • NAPA AUTO PARTS
  • Richmond, VA

Job Overview

Job Description
NAPA Auto Parts is seeking an enthusiastic and hard-working Store Dispatcher to join our rapidly growing team of Auto Parts professionals.

Responsibilities
Scheduling deliveries and dispatching delivery drivers on a timely basis
Ensuring that that the right parts are delivered to the right customer order with precision, speed and courtesy
Mapping out routes for deliveries that are as efficient as possible
Tracking and analyzing quality of delivery service using Delivery Management System
Overcoming roadblock problems for customers and chart effective solutions
Handling cash returned by drivers and keep accurate records
Inspecting returned parts and cores and preparing them for return the Distribution Center or manufacturer
Maintaining the fleet to ensure vehicles are in safe and proper working order and flag problems with vehicles that detract from quality delivery service

Qualifications
Minimum 18 Years of Age High school diploma or equivalent
Passion for delivering customer care Excellent verbal and written communication skills
Keen sense for seeing, hearing and remembering part numbers and line codes
Agility to bend to floor-level shelves and reach to upper shelves (eight feet) with use of stool or ladder and walk up and down stairs
Stamina to stand and walk for entire work shift Motivated team player able to thrive in a fast-paced environment
Self-Motivated, strong sense of urgency, organized, detail-oriented, solid judgment

Valid Driver's License with:
No DWI convictions within the past four years
No more than three moving violations and/or two at-fault accidents in the last three years
Pre-Employment Drug Screen and Background Check

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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