May 22, 2021

Staffing Supervisor

  • Help At Home, LLC
  • Chicago, IL, USA
Full time Transportation Professional

Job Overview

Help at Home is hiring TODAY in your community!

Help at Home is the nation's leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes while staying safe from high-risk facilities.

Help at Home leads the home care industry in protecting our clients and caregivers. We provide priority vaccine access, a ready supply of quality PPE, and up-to-date training

The main focus of this position is to coordinate care services with referral sources, clients, and employees to ensure quality services delivery to all of our clients. This coordination occurs through the constant supervision of employees, assessments with clients, and ongoing communication with referral sources. They will also ensure that all coordination is conducted within contract, state and federal regulations, as well as company policies and procedures. Work hours for this role are 8:00am - 5:00pm, but may vary to support business needs.


Help at Home strives to be an employer of choice in your community and our employees are the foundation of our work. Eligible staff have the opportunity to enroll in a wide variety of benefit programs, along with lucrative bonuses in certain areas.

We offer a variety of in-depth training opportunities in order to provide our staff with the tools to be successful. Help at Home also offers strong career path possibilities for employees who are committed to growing within the organization.

Join us today and become a Help at Home Hero!

A Typical Day For a Staffing Supervisor Includes
  • Coordinating quality service delivery for new and current clients through professional interaction with referral sources.
  • Supervising assigned field staff to ensure quality service delivery.
  • Maintaining assigned client and employee files and all related paperwork.
  • Monitoring scheduling of conduct client satisfaction surveys, client in-home visits, employee evaluations, and employee in-service training.
  • Proactively communicating scheduling and changes with clients, employees, referral sources, team leads, managers, and Branch Managers.
  • Supporting Branch Managers as needed through on-call support and changes in office responsibility.

In order to be eligible for this role, you should have:
  • A high school diploma or GED
  • A valid driver's license and access to reliable transportation
  • Basic computer literacy skills
  • Supervisory experience
  • Previous experience working with the elderly and/or disabled, or must display a compassionate attitude for that constituent
  • Availability to be On-Call

Staffing Supervisors must comply with state background screening requirements. Compensation, benefits, time off, and bonuses vary by state and location, so please ask for complete details at your interview.

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