FT Warehouse Associate (3rd Shift) *Pay Differential
Beverly, NJ 08010, USA
The H&M Group operates more than 5000 stores in 70 countries with 8 different group brands. We continue to expand worldwide as one of the largest fashion companies in the world.
Title: General Warehouse Associate
Reports to: Warehouse Department Manager
Direct Reports: None
Overall Job Function: Working in the center of our product flow you are part of contributing to the customer experience and customer satisfaction, in Store and/or Online. As part of the Distribution Centre operations, you embrace the H&M values, policies and the logistics way of working. You play an important role in securing operational excellence, quality, and efficiency in a sustainable way for our customers, in all brands and channels connected to your DC.
Job Responsibilities, including but not limited to:
Colleagues: You contribute to great teamwork by working together with colleagues in your team, and in all departments at the DC, to reach the overall, as well as local logistic goals.
Share knowledge, skills and information with colleagues.
Always act in a professional manner and act as a role model for our company values, policies and procedures.
Actively look for information and ask for help and feedback.
Support great on-boarding for new colleagues joining.
Provides help across departments to reach DC goals.
Be open and flexible for new routines, ideas and changes, i.e. new ways of working, new technique and/or tools.
Willing to learn and develop
Customer: Fulfil the customer promise at all times, providing great service to our customers in store and/or online.
You follow all required H&M procedures, routines and way of working in all areas of the DC to reach logistic KPIs and sales targets.
Make sure you are aware and updated on the DC as well as department goals and strive to achieve them.
Be up to date with sales activities and product campaigns to reach result.
Recognize and act on opportunities driving result i.e. efficient and effective product flow.
Handle multiple tasks simultaneously and prioritize what is most important.
Ensure an accurate and high-quality product flow to ensure the customers receive requested products, in store and/or online at the right time and quantities.
Ensure great product care.
Keep the DC environment clean and tidy to support operational excellence
Follow all procedures regarding safety, security and other processes and policies in all areas of the DC.