To provide tennis lessons and lead tennis clinics for members and guests. The person in this role is an expert in the game, is qualified to teach and coach and is always engaging with the guest and member. The tennis staffs are responsible for contributing to the overall tennis experience as well as being an active participant in the overall property goals of offering a unique and outstanding guest and member experience.
-Available to teach all levels and ages. -Able to teach clinics, private lessons and workouts. -Keep accurate records of clinics and lessons. -Communicate with clinic and private lesson guests concerning special needs or concerns. -Maintain, set-up and clean court before and after every lesson and clinic. -Answer phones and assist in setting up clinics and lessons when requested by members and guests. -Work in pro shop when needed to assist members and guests. -Be completely familiar with what is offered within our tennis program and the Resort as a whole -Promptly report any issues or problems to the Director of Tennis. -Adhere to all company standard operating procedures including but not limited to adhering strictly to all cash handling and payment handling policies. -Follow safe job practices at all times. -Directly promote good interdepartmental relationships between all resort departments. -Attend all meetings as scheduled. -Promote excellent personal rapport with guests, providing a high degree of effective guest recognition. -Wear appropriate tennis uniform. -Actively participates in Safety Programs and abides by all injury reporting and safety behavior requirements. -Participates in and supports hotel efforts towards community service, sustainability and environmental initiatives. -Perform other duties as directed, developed or assigned.