Nov 15, 2021

Regional Operations Leader (Bilingual Korean)

  • Samsung SDS America
  • Plano, TX, USA
Full time Transportation Professional OTR Driver

Job Overview

Position Summary:

Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called Cello in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.

As Regional Operations Director in Logistics Operations Management, this person will manage and oversee overall daily operations for all warehouses to successfully deliver results, especially customer service and finance activities.

To learn more about Samsung SDS America, Inc. please visit [


* Work with President and Executive team to develop strategic goals & objectives and develop strategic & tactical Operations optimization/efficiency plans
* Provides leadership to warehouse management by implementing short range plans and identifying goals and objectives to meet the plant's mission, and strategic plans
* Manages various functions related to Inbound/Outbound, air/ocean transportation, local distribution, drayage, logistics and warehouse management
* Review current or future trends that could indicate a possible gap for warehouse operations and make recommendation(s) for branch managers based on research data.
* Increase the overall productivity of the warehouses budgeting effectively, eliminating inefficiencies and capturing growth opportunities and by implementing relevant employee training,
* Communicate directly with the customer regarding special projects, weekly shipping rhythms and inbound receiving, with a focus on model types with low inventory that could impact overall outbound processing.
* Conducts daily status meetings with branch leaders to review location warehouse performance and to develop action plans to ensure productivity targets are met
* Report and conduct thorough investigations for any service failures, accidents misconducts, security issues or claims to the concerned Dept. for immediate support and/or response.

* Work with the sales team by engaging with clients to sell our solutions and services, includes assisting with implementing programs for our customers

* Monitor the operation status of the entire business to increase the level of operation, and secure profit and loss to ensure business continuity.



* Bachelors Degree or higher required
* Bilingual in Korean and English
* 15+ years of experience in sales of International and Domestic Freight Forwarding Services
* Relevant Industry Knowledge
* Ability to build trustworthy relationships with customers at all levels (C Level, Managers, Staff)
* Excellent presentation, communication, and organizational skills
* Experience with marketing programs and campaigns
* Excellent problem-solving skills
* Experience with Logistics Cost Analysis, understanding the contents of logistics costs incurred in air/sea transportation, and identify trends and appropriate market price.
* Experience with finding the optimal route with various transport modes and multimodal transport and setup for transport
* Experience in leading a group of team members with effective leadership
* Experience in establishing a transport plan that can optimize loading rate, transport time and logistics cost
* Experience in establishing and managing a logistics process for each type, such as warehouse operation/local transportation and operating guidelines.
* Ability to travel up to 30% in US and Mexico


Samsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.

Benefits: Medical, Dental, Vision, Prescription, 401k, Paid Time Off (PTO)

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