Nov 15, 2021

Warehouse Manager

  • American Freight Outlet Stores
  • Raleigh, NC, USA
Full time Transportation Professional

Job Overview

Job Summary: The Warehouse Manager is responsible for providing leadership to a core team of associates responsible for the receiving and replenishment of merchandise ensuring the sales floor is well presented and product is available for sale to the customer. The Warehouse Manager is responsible for supervising and directly participating in the delivery of merchandise to customers homes. The Warehouse Manager is also accountable for accuracy of receiving documents, and provides supervision over merchandise deluxing and pricing operations. The Warehouse Manager will assist with supervising a team of hourly associates when the Store Manager is not present. The Warehouse Manager is also a role model within the unit for abiding by and holding others accountable for The Code of Business Conduct and overall business practices. Leads by example with the highest level of integrity. The Warehouse Manager must have day, evening and weekend availability to work.
Job Duties/Responsibilities:
Leads the Receiving and in-store operations to ensure achievement of business goals in expenses, payroll, inventory shrinkage and Associate morale
Leads receiving and delivery processes in training, assists in action plans to improve performance and ensures daily execution.
Leads receiving and deluxing of merchandise throughout the unit
Prices products per American Freight Pricing Guidelines and leads efforts in unit's achievement of improved margins and cost recovery
Adheres to operational processes (i.e., receiving, delivery, replenishment, shipping and Acct. 112) and ensures consistency and performance standards are met
Develops partnership with Logistics Services', Distribution Centers and Product Repair Services
Ensures that the store and delivery team adheres to safety policies and procedures including protocol for maintaining delivery vehicles.
Rings normal transactions at Point of Sale (POS)
Serves as a Key carrier and accepts overall 4 wall accountability
Interacts with customers and associates to address their concerns
Licensed and able to drive delivery truck up to 26' & use basic GPS navigation
Ensures customer satisfaction by maintaining delivery schedule and a professional attitude
Completes basic hookup (e.g. connect dryer cord & vent) for qualified home appliances
Assists with store tasks including unloading trucks, loading customer vehicles, & moving product on the sales floor
Supervises hourly delivery associates and actively participates in delivery activities
Performs duties including routing, staging, and customer contact
Maintains facilities and housekeeping
Understands and communicates activities/trends in unit and unique local issues to management
Performs other duties as assigned
Job Duties/Responsibilities:
Leads the Receiving and in-store operations to ensure achievement of business goals in expenses, payroll, inventory shrinkage and Associate morale
Leads receiving and delivery processes in training, assists in action plans to improve performance and ensures daily execution.
Leads receiving and deluxing of merchandise throughout the unit
Prices products per American Freight Pricing Guidelines and leads efforts in unit's achievement of improved margins and cost recovery
Adheres to operational processes (i.e., receiving, delivery, replenishment, shipping and Acct. 112) and ensures consistency and performance standards are met
Develops partnership with Logistics Services', Distribution Centers and Product Repair Services
Ensures that the store and delivery team adheres to safety policies and procedures including protocol for maintaining delivery vehicles.
Rings normal transactions at Point of Sale (POS)
Serves as a Key carrier and accepts overall 4 wall accountability
Interacts with customers and associates to address their concerns
Licensed and able to drive delivery truck up to 26' & use basic GPS navigation
Ensures customer satisfaction by maintaining delivery schedule and a professional attitude
Completes basic hookup (e.g. connect dryer cord & vent) for qualified home appliances
Assists with store tasks including unloading trucks, loading customer vehicles, & moving product on the sales floor
Supervises hourly delivery associates and actively participates in delivery activities
Performs duties including routing, staging, and customer contact
Maintains facilities and housekeeping
Understands and communicates activities/trends in unit and unique local issues to management
Performs other duties as assigned
Education Requirements: HS Graduate or Equivalent
Years of Related Experience: 1-2 Years
License/Certificate Required: No
Driver's License Required: No
Travel Requirements: None
Age Requirement: 18+
Required Skills:
Must have a valid State Issued Driver License
Licensed and able to drive delivery truck up to 26' & use basic GPS navigation
Ability to lift in excess of 50 lbs., and use hand wheeled carts to move Appliances
Strong drive for results. Action oriented. Strong execution skills. Courageous leadership skills
Ability to manage multiple priorities simultaneously
Knowledge of store and retail operations
Excellent communication skills
Ability to pay attention to detail
Computer literacy
Adhere to safe operating of company equipment and vehicles at all times
Ability to represent the Company in a professional manner at all times which includes conformance to the Code of Conduct and American Freight Stores ethical business practices
Preferred Skills:
Supervisory experience required; 2-4 years preferred
Licensed and able to drive delivery truck up to 26' & use basic GPS navigation
Preference given to candidates with delivery experience


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