Mulberrys is a national garment care company that is reimagining the dry cleaning and laundry experience once and for all! Everything we do is focused on creating a truly unique dry cleaning and laundry experience. We offer on-demand home pickup and drop off services, as well as 24-hour-a-day drop-offs at over 350 locker locations in San Francisco and Oakland. Our expert dry cleaners use a blend of modern, green cleaning technologies and old-world craftsmanship to ensure that your dry cleaning and laundry is returned in pristine condition. That is why we are the largest clothing cleaner in California.
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You will play a key role in delivering an amazing customer experience by getting customers their laundry to the right place, on-time, and in fresh-from-the-press quality. You will have hands-on responsibilities in all aspects of delivery operations, from the assembly, loading/unloading of vans, delivering to customer and company sites and optimizing the assigned route. Days will start around 7 am - 8 am and end early to mid-afternoon. Throughout the day, youll occasionally interact with customers and site/property managers, restock starter kits, check out all of our delivery locations and make sure they are up to our standards.
* Be the face of our company and brand! * Safe, professional and courteous operation of company vehicles * Pick-up and Delivery, QA, & inventory of customer laundry and other personal Items (shoes, small packages, etc) * Accurate route tracking, auditing, and fulfillment via handheld technology tools * Daily review of our locations, lockers, and stops. Fix the small thingsreport the big ones * Maintaining a clean and safe work environment in the plant and in the van * Ensure locker locations and concierge building are fully stocked with starter kits * You are a relationship person! Build and maintain relationships with our customer, property managers, and leasing staff * Other related duties as assigned
WHO YOU ARE:
* Dependable. You do what you say and follow through on the mission * Detail-oriented, reliable, on-time and organized * Can-do attitude; does what it takes to get the job done and make customers happy * Proactive. See something wrong? Youre on it! * Quick learner, proactive and works quickly * You can work independently or remotely (when on the road) and get the job done when nobodys looking * You take the initiative to suggest ways to make our processes more efficient and make our clients lives easier
You understand and live our companys mission to become the nation's leading provider of premium environmentally friendly garment care, products, and services.
* Competitive commission package with bonus incentives * Retention bonus * Free dry cleaning & laundry * A company vehicle is provided for job