Jan 26, 2023
Starting Pay Rate: $17.60 an hour Job Summary: Customer Resolution Associate - Market Delivery (MDAs) are responsible for utilizing our Home Delivery processes to solve inquiries/issues and maintain customer satisfaction. MDAs process orders and fulfill customer needs to ensure customer satisfaction. Additional job responsibilities include the following: Customer service Home Delivery process execution Multitasking Problem solving Documenting using MS Office and other systems Listening and resolving conflicts and concerns Processing customer orders and adjustments Escalated customer concern resolution Working alerts and queues Inputting customer claims into the claim portal system Essential Functions: • Responsible to support delivery operations from internal and external customers. • Communication with customers to obtain feedback for improving customer in home delivery experiences, assist in problem solving in creating brand loyalty and lasting customer...
Job Ad Expires on: |
Feb 23, 2023
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Lowe's
Joplin, MO, USA
Full time