Jan 14, 2023
Engagement Manger II
🔥Featured
Summary of Position: An Engagement Manager II is the primary coordination point for an assigned portfolio of small and medium-sized clients. The Engagement Manager is accountable for the overall service delivery and engagements within this portfolio. Essential Functions: •Gather and Analyze reports on contract performance standards and client measurements, including Service Level Agreements "SLAs" or other performance metrics •Gain the trust and respect of each client by establishing and maintaining effective relationships •Provide data and data analysis for Engagement Managers/Sr. Engagement Managers to assist with resource staffing level decision making •Effectively pursue and apply best practices to advance business and company goals •Collaborate with the Service Delivery leadership and peer teams, in order to enhance and establish a delivery process for existing and new solutions with the goal of increasing efficiency and scalability •Aggregate and create reporting for...
Job Ad Expires on: |
Jan 29, 2023
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Denali Advanced Integration
Redmond, WA, USA
Full time