Jan 18, 2019
The Program Coordinator – Volunteer Services coordinates all aspects of volunteer activities and security training for new division employees while working closely with Chaplains, Program Coordinators and Section Commanders in the Custody Support Division. This role performs all tasks in accordance with applicable laws and regulations to remain in compliance.
Minimum education and/or experience:
Bachelor's degree in Volunteer Administration, Public Administration, Human Services or closely related field and one (1) year of experience in coordinating and administering public programs and services. An equivalent combination of education and job related experience may be substituted on a year for year basis. Specialized training, certifications, and/or other special requirements:
Must possess, or have the ability to obtain by the time of hire, a valid Arizona driver's license. Training with the exception of Arizona driver's license to be provided on-the-job: FEMA NIMS – IS100 and 700; OSHA training; ADP payroll training; PREA training. Prior to hiring, the Sheriff's Office requires that all candidates pass a polygraph examination and an extensive background review. Knowledge, skills, and abilities: Knowledge of:
Departmental and divisional activities and work procedures.
Skill in: Providing clear work direction in a supervisory, lead, or advisory capacity.
Ability to: Communicate effectively in verbal and written format as appropriate for the needs of the audience.
Establish and maintain successful working relationships with all levels of personnel.
Preferred education and/or experience:
Experience with recruiting, organizing, training, and coordinating of volunteers. Experience program planning, generating security clearance, and record keeping. Experience working with all levels of staff and a variety of community groups. Working conditions:
Work occurs primarily indoors in an administrative setting with occasional inmate contact in a jail facility. Tasks require managing interruptions, time pressures, and high work volumes. Responsibilities require teamwork, concentration, accuracy, ethical conduct and a professional demeanor. The following environments described are only representative of how the essential job tasks are currently performed or envisioned. As such, in order to accommodate a disability or limitation, the essential job tasks may be performed in ways other than described on these pages. Work Environment: Indoors
Frequently confined area
Rarely outdoors or in temperatures above 90 degrees or below 40 degrees
Conditions may rarely include chemical/fumes, smoke/dust, wet/damp areas, stairs or ladders, high noise level
Physical Environment: Sitting, standing, walking
Driving a vehicle
Speaking, hearing, seeing, reading
Lifting floor to waist thirty (30) pounds
Lifting waist to shoulder ten (10) pounds
Lifting shoulder to overhead ten (10) pounds
Carrying a weight of ten (10) pounds for a distance of 30 feet
Pushing/pulling a weight of ten (10) pounds for a distance of 30 feet
Social Environment: Interruptions, time pressures
High volume of work
Handling multiple or complicated tasks, frequently changing or unscheduled tasks
Teamwork, working in close proximity with others
Conditions may rarely include emergencies, dangerous environment, isolation, overtime/rotating shifts
Essential Job Tasks
Plans, develops, coordinates, and administers programs in accordance with applicable laws, regulations, policies and procedures.
Evaluates, and develops program curriculum/materials, and implements changes as necessary.
Utilizes computer to create, maintain or query program records, information and/or data.
Completes annual review and update of the Division Operational Manual and Volunteer Handbook and ensures both comply with Policy and Procedures.
Acts as liaison with community organizations and public agencies regarding volunteer services. May be required to drive personal or county vehicle.
Assigns, supervises and evaluates Section personnel.
Assists and makes recommendations regarding hiring, promotion, transfer, disciplinary actions, and merit increases of Section personnel.
Researches, responds to, and resolves complaints/concerns regarding volunteer services.
Ensures that non-office personnel working within the jail facility are cleared for jail access.
Represents the Division at meetings, conferences, hearings, and other related events; and serves on committees as necessary.
Develops, supervises, and/or conducts training for detention, civilian, volunteer, and contract personnel.
Performs other duties as assigned by the supervisor
Plans, organizes, and conducts special events, projects, and graduation ceremonies as well as annual volunteer recognition events.
Observes and coordinates volunteer program facilitators and contract personnel with division section commanders.
Maintains current volunteer database and mailing list.
Be present at the work site to perform tasks as scheduled and/or assigned by the supervisor
Responds to volunteer requests in a timely manner.
Maintains liaison with command staff, supervisory personnel, division employees and volunteers.
Proposes, develops, implements, supervises and annually evaluates volunteer programs, recommending changes through the chain of command as needed.
Trains volunteers and contract employees and assists with organizing volunteer orientations and renewal training sessions, focusing on topics such as Jail Operations, Security and Regulations, Games inmates play, Volunteer duties, responsibilities and rules as listed in the Division's Volunteer Handbook, Inmate Rules and Regulations, Custody Support Division's Operations Manual and chain of command, MCSO Policy & Procedures, and OSHA and PREA policies and procedures.
Assesses volunteer and contract employee training/programming needs.
Evaluates volunteers' requests for participation in programs/services in a fair and non-discriminatory manner based on the inmates' security/housing classification, detention staff recommendations and volunteers' performance histories, and places volunteers in appropriate available programs.
Maintains statistical records of volunteer activities.
Provides annual budget information as requested.
Prepares monthly activity reports.
The hiring authority will select the successful candidate based on departmental needs.
All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices.
Typically successful candidates are hired at a salary rate, up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances.
Maricopa County, AZ