Apr 25, 2019
Performance Plus is an established janitorial and maintenance company with over 100 years in the industry, operating out of Indiana. Performance Plus currently services regions of Indiana, Illinois, and Michigan. More information can be found on our website at www.performancep.com.
We are currently seeking an OPERATIONS MANAGER to oversee client sites across various counties across Northern Indiana, including: St. Joseph, Elkhart, and Starke. This position is primarily evenings, but requires flexibility to sometimes work various hours/shifts as needed.
General Responsibilities & Duties:
Provides supervision to Janitorial Supervisors and staff, along with initial and on-going training as necessary
Communicates professionally, clearly and succinctly, in both verbal and written forms
Clearly states customer expectations to staff and provides feedback and guidance, ensuring that job sites are thoroughly cleaned and maintained. Reports deficiencies and follows up to ensure corrections are made.
Basic computer skills, including, but not limited to: Internet browsers, E-Mail, database systems, Microsoft Office, etc.
Maintains records of supplies and equipment at job sites to ensure that proper orders are placed
Plan and prepare staff schedules to ensure coverage and assign tasks. Communicates with Supervisors to ensure cleaning supplies are adequately stocked and inventoried.
Make employment decisions, including hiring, discipline, reviewing employee time-cards, and termination
Establish and maintain cooperative professional relationships with peers and staff
Occasionally provide coverage for absent employees by maintaining client sites, with duties including, but not limited to: trash removal, dusting, cleaning and re-stocking supplies in various areas, sweeping and mopping floors, vacuuming, window washing, and replacing light bulbs. (Specific duties may vary depending on the list of specifications required by the client at each location)
Tour work sites to for inspections and customer follow-up
Skills and Qualifications:
Previous supervisory and management experience (3-5 yrs)
Proven leadership and organizational skills
Knowledge of general commercial and window cleaning, particularly floor/carpet maintenance and detail cleaning (i.e. summer cleaning)
Strong interpersonal skills
Ability to work with minimal supervision, problem solving skills
Operations Managers must possess a valid driver’s license, to ensure the ability to travel independently to respective job sites
Previous supervisory and/or quality control experience
Possess a VALID Driver's License and Clean Driving Record
Strong familiarity with use of Microsoft Outlook and Office applications
Compensation and Benefits:
Health insurance coverage as specified by the ACA
Vision, Dental, and Supplemental insurance coverage based upon current premiums
$15,000 Employer Sponsored Life Insurance Policy
Paid Time Off
The following additional benefits:
Use of company cell phone
Use of company vehicle
Use of company gas card
Performance Plus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Performance Plus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Performance Plus expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Job Type: Full-time
Janitorial: 3 years (Required)
Management: 2 years (Preferred)
South Bend, IN (Preferred) License:
Driver's (Required) Shifts:
The Performance Companies, Inc.
South Bend, IN 46613