862 jobs found in massachusetts

The RN Flow Manager (Flow Manager) is valued member of the clinical leadership team. The primary responsibility of the Flow Manager is to coordinate and expedite the clinical operations of a multi-disciplinary team, ensuring an exceptional patient experience. The Flow Manager reacts to the immediate operational needs of the practice, supervising and directing other members of the interdisciplinary team to further the coordination and advancement of care of patients. Develops strong collaborative relationships across roles, disciplines and departments with a focus that ensures the needs of patients are addressed. The Flow Manager is accountable for facilitating an appropriate response to the access needs of patients in alignment with practice based resources. PRINCIPAL DUTIES AND RESPONSIBILITIES: 1. Leadership: Coordinate and expedite clinical operations including, but not limited to: a. Directs, delegates and monitors quality of care delivered by the health care team. b. Functions within and across interdisciplinary teams in a manner that promotes coordination, mutual respect and timely response to the patient's health care needs. c. Recognizes the impact of systems on health care delivery. Facilitates development of workflows and pathways that ensure the coordination of care across all settings with particular attention to transitional needs. d. Facilitates huddles, promotes and models effective, respectful communication e. Utilizes a critical thinking approach to problem solve and make decisions. f. Identifies and evaluates operational clinical needs and resolves concerns early g. Role models and facilitates change within the health care team to respond to emerging practice and organizational needs. h. Fosters and implements innovative thinking to create alternative solutions. i. Manages all resources to support optimal care of patients seeking primary care services in the clinic, telephonically and electronically including; Gateway, telehealth, and other emerging care delivery models. j. Models and promotes health care team building and leadership skills. Applies leadership skills to facilitate effective team functioning and operations of the department. k. Develops strong collaborative relationships across roles and departments with a focus to ensure timely accesses of emerging needs of patients are addressed. l. Occasionally participates on committees or broader organizational initiatives as required. 2. Management a. Provides clinical oversight and support as needed to nursing staff and medical assistants in collaboration with the Medical Director and Practice Manager. b. Manages changes in Nurse/MA staffing schedule and appropriately adjusts resources to ensure patient care and operational needs of the practice are met. c. Authorizes hours worked by nursing staff and medical assistants, including any overtime. Direct recipient of sick and tardy calls for clinical staff. d. Assumes accountability for evaluation of performance of RNs, LPNs and Medical Assistants under the delegation/direction of the nurse manager e. Participates in the selection, supervision and of staff f. Mentors new staff, assists with orientation and staff development needs. 3. Quality and Safety a. Collaborates with nursing and practice leadership in setting quality standards for nursing care and in the development of relevant policies and procedures. b. Demonstrates ability to analyze, synthesize and apply data to drive optimal care delivery outcomes. c. Oversight for TJC readiness and quality programs. 4. Clinical Care a. Provides evidence-based, clinically competent nursing care in a culturally sensitive manner. b. Performs all clinical tasks and responsibilities of the BWH RN as permitted by licensure, scope and institutional policy. c. Performs skilled nursing tasks competently and demonstrates operational knowledge of procedures and equipment. 5. Technology a. Demonstrates technological literacy in using computerized information systems. b. Accesses, evaluates and uses data and information from a wide range of resources. c. Demonstrates effective use of computer-based information and practice management systems for population health management, decision support, reports relative to the provision of care, continuous quality improvement and professional development. d. Provides input to the development of information systems that impact the provision of patient care. e. Facilitates and oversees staff use of health care technologies, able to develop, access and apply reporting data. Qualifications Education: Graduate of an approved school of nursing, BSN required. MSN preferred. Current license to practice as a registered nurse in the State of Massachusetts. Experience: Must have extensive knowledge of Ambulatory and specialty-specific clinical practices, workflows, and operations. Leadership experience required. Continually updates clinical knowledge and skills through formal and informal education and review of the current literature. Must work well independently, have sound decision making skills and work effectively with and through inter-professional colleagues when required to make and facilitate complex decisions. Excellent communication skills and strong team player. Skills and Abilities: Must exercise a high degree of professional judgment within the scope of licensure. Possess interpersonal skills to interact effectively across roles, teams and departments. Possess ability to manage critical issues relating to patient care and changing organizational climate Demonstrated knowledge of both hospital-based and community-based care and resources required. Clinical knowledge and expertise includes basic health teaching, family planning education, knowledge of advanced care directives, care for common illnesses. Continually update clinical knowledge & skills through formal and informal education and review of the current literature. EEO Statement Brigham and Women’s Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, genetic information, military service, or other protected status. Primary Location : MA-Chestnut Hill-BWH - 850 Boylston Work Locations : BWH - 850 Boylston 850 Boylston Street Chestnut Hill 02467 Job : Nursing-Management Organization : Brigham & Women's Hospital(BWH) Schedule : Full-time Standard Hours : 40 Shift : Rotating Employee Status : Regular Recruiting Department : BWH Nursing / Patient Care Services Job Posting : Oct 8, 2018

About Us As a not-for-profit organization, Partners HealthCare is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, Partners HealthCare supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research. We’re focused on a people-first culture for our system’s patients and our professional family. That’s why we provide our employees with more ways to achieve their potential. Partners HealthCare is committed to aligning our employees’ personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development—and we recognize success at every step. Our employees use the Partners HealthCare values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration. General Summary The Registration Service Representative contributes to a positive hospital experience for patients and families through courteous telephone interactions and interview activities, accurate and expeditious routing, as well as referral to appropriate clinical or financial staff when necessary. Principal Duties and Responsibilities Respects patient confidentiality at all times. Carefully performs system searches for all patients. Updates medical record numbers when appropriate and coordinates the resolution of duplicate medical record numbers. Accurately and comprehensively collects and verifies demographic and financial information from patients and/or their representatives in a sensitive and timely manner. Verifies patient insurance coverage with Third Party Payers and determines eligibility by utilizing appropriate resources. Processing accounts within a prioritized work list in the Ontrac system. Provides process improvement ideas, suggestions and feedback in a positive manner. Works collaboratively with co-workers to effectively resolve issues that impact departmental or hospital operations. Adheres to Patient Service Center productivity and quality standards. Performs other duties as assigned. Qualifications Qualifications High School Diploma. Prior healthcare experience preferred. Basic computer knowledge and the ability to navigate through multiple screens. Prior customer service experience, preferably in a call center environment. Skills/Abilities/Competencies Excellent customer service skills, strong communication, interpersonal and team skills. Strong computer skills including the ability to navigate several systems within the registration process. Strong data entry skills. Error-free spelling/grammar. Ability to exercise judgment in dealing with sensitive, confidential information. Ability to handle a high volume of calls and work in a fast-paced environment. EEO Statement Partners HealthCare is an Equal Opportunity Employer & by embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. Primary Location : MA-Somerville-Assembly Row - PHS Work Locations : Assembly Row - PHS 399 Revolution Drive Somerville 02145 Job : Customer Service Organization : Partners HealthCare(PHS) Schedule : Full-time Standard Hours : 40 Shift : Day Job Employee Status : Regular Recruiting Department : PHS Revenue Cycle Operations Job Posting : Oct 8, 2018

About Us HelloFresh is a rapidly growing international startup. We have been providing millions of meal kits to customers across nine countries over the past five years, and we aren’t stopping here! Our goal is to continue our growth to become the largest home food delivery service in our market. Cooking should be enjoyable, affordable, and convenient, and that is exactly what our customers can expect from HelloFresh. The Role The Sales Manager will be responsible for driving sales and growth. Entrepreneurial at heart, this individual will use local knowledge and experience to source and identify face-to-face sales opportunities in the local market. A natural leader and talented sales trainer, the Sales Manager will build a large sales force capable of taking our current and future offerings direct to our target audience through a range of customer-facing platforms. The Sales Manager, leaving no avenue untested, will develop bespoke strategies that build out sales and brand within the local market. With our goals and partners in the market, there will be natural progression within this role. You will... Train, lead and manage a small but rapidly growing sales team Manage sales standards and goals for the office Source new territories and sales opportunities Scout and recruit exciting new sales talent Engage the sales team with interactive and motivating sales meetings Provide accurate and punctual reporting Lead from the front and carry a personal quota You are... Able to work in a fast-growing environment Able to adapt to new challenges and lead from the front in all areas Able to be active for large parts of the day You have... 2+ years of sales management experience Sales and team development experience High school degree required, Bachelor's degree in a relevant field preferred Great interpersonal and communications skills Our team is diverse, high-performing and international, helping us to create a truly inspiring work environment in which you will thrive! Come see what’s cookin’ at HelloFresh! Other Details… It is the policy of HelloFresh not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. All selected candidates are subject to passing a background check prior to employment. Candidates must be authorized to work in the U.S. without sponsorship. Candidates must have a reliable source of transportation, be able to communicate and converse effectively with coworkers and job candidates over the phone or over a video call and in-person, and operate a standard-issue company cellular phone and company laptop.